Testimonials

Testimonials

“The story is familiar to many baby boomers – time to downsize.  My husband and I moved from our home in Dalhousie to a two bedroom apartment condo in Tuscany.  The first thing we learned is we have to make full, efficient use of the space in our apartment.  After much thinking about our future needs, we decided that a wall bed/desk system would be the best solution for our second bedroom.  Yes, we wanted an extra bed for the occasional visitor, but more importantly, we wanted a desk unit for each of us to work.

After the usual internet searches, we settled on Innovative Bed Systems.  The relationship started off really well.  Fred Burley, the company’s owner, came over the same day we contacted him.  Fred is a great listener and he picked up on our needs well.  He converted those needs into a two desk/two file drawer/queen wall bed and shelving unit and quoted us a reasonable price.  Now don’t get me wrong, the system is not cheap, but when we extrapolated costs of two desks, queen bed, shelves, the cost margins reduced.  And the very nature of the bed system gave us so much more room than we would have had with a traditional setup.

When the delivery came in about 6 weeks, Fred said he would be at our place between 8 and 8:30 am, and he was.  It took him and his helper about an hour to assemble and secure the system.  He was very conscious of being neat and clean.  He obviously did a great job, because we have had no followup issues.

After a month or so, we contacted Fred again.  We had decided to add on a shelving unit.  Although there was a bit of a factory delay on delivery, when it arrived, Fred again came when he said he’d come.  He had done some prep work on the unit, so that it was mostly assembled.  It took him 20 minutes to add it to our existing unit.

We are very, very happy with our decision. Both my husband and I have plenty of desk layout space and room for our computers.  Each of us has a 3-drawer cabinet for our personal needs. With the additional shelving, I now have a place for my most treasured knickknacks.  And when our great nieces decided to come spend a weekend, they were thrilled to sleep on the bed-in-the-wall.  I know when we sell this condo, this bed/desk system will only add to the price.

Thank you, Fred.  It was a pleasure dealing with you.”

Sandra & Doug W.

“Having visited every Murphy bed retailer in Calgary and being discouraged with their prices & limited options, I expanded my search radius and came across Innovative Bed Systems, more importantly Fred Burley. Of course my search was last minute, on a long weekend and very specific, I didn’t like my odds but after a quick call late on a Saturday afternoon, Fred reassured me he had exactly what I was looking for and kept the store open for me to make the trip to Airdrie. Every kilometer was worth it. Firstly Fred had a great display of units available, furthermore had great knowledge in this space and many affordable options to choose from. Fred’s eagerness to serve the customer was second to none, he was very patient in listening to all my needs and not pushy about just selling another Murphy Bed System. With the layout measurements he quickly identified a set up that worked perfectly for my space, it just so happen to be a display model. Now, most retailers recognizing I was in a hurry and desperate with a last minute move would have likely taken advantage of the situation. Not Fred, instead he offered a me a discount for the floor model, even though it was in perfect condition. I returned home knowing this was where I was buying not only my Murphy Bed but my storage/display units, filling cabinet and desk. This is usually where the story ends but not with Fred, not only did he accommodate my rushed schedule, his delivery service was again second to none, I’ve never seen anyone take so much care in getting the product to the customer without a scratch on it, something that’s not easily done when you live on the 22nd floor of a high rise. You’d think it ended there, nope, not Fred, he went above and beyond again to “assist”(he did it all) with the installation and not leaving until he knew everything was perfect. With this type of service and quality furniture Innovative Bed Systems will be the first place I look and purchase from going forward, Thanks to Fred.”

Michael M.

“If you are looking for a wall bed, we highly recommend Innovative Bed Systems in Airdrie.  Fred provided a ball park quote over the phone that was much more reasonable than other companies in the Calgary area.  When we went to the show room, Fred and Sharon walked us through all of the options and helped us pick out the best solution for the best price.  It was very refreshing to work with people who genuinely wanted to help us find the right solution instead of trying to up-sell.   The wall bed was ready exactly when Fred said it would be and he delivered it to our home in Canmore and installed it quickly.  We are extremely happy with the end result, it is exactly what we wanted.”

Pam and Dale